28 February 2014

More ladders than snakes: PrivateFly customer reviews

Launching a company as an entrepreneur is a roller coaster of emotions over time.

Growing PrivateFly from an early stage business venture into a global private jet brand has felt like a game of Snakes and Ladders, with some minor set backs on the way but ultimately many more ups than downs.

What’s given us the biggest jump up the ladder is the team we have built at PrivateFly.

So often when I meet people at industry events the first comments are about how wonderful all our staff are at PrivateFly.

I couldn’t agree more – the PrivateFly team are aviation and tech enthusiasts who are passionate about growing the business through an uncompromising approach to excellent customer service.

Customer feedback is essential in any business. PrivateFly asks all our customers to review our performance, we do this through an independent review site, TrustPilot.

We’ve just received the following review – while I wouldn’t usually post specific customer feedback, I think this one says everything you need to know about our team:

Fast and efficient service

“We needed a plane in a hurry and Privatefly arranged one in super fast time to arrive at the required location. The plane was immaculate and the service start to finish was extremely high.”

You can read this PrivateFly review and many others from our customers here: www.trustpilot.co.uk/review/www.privatefly.com

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